Get to know our Team:Grabber Technology Services (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers).  We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.Get to know the Role:

We are looking for Systems Engineers to build out, maintain and troubleshoot our rapidly expanding infrastructure. This role is based in our CBD office in Singapore.

Get to know the Role:

  • Incident management, troubleshoot, and BAU tasks. Provide Level 2-4 IT operational support.
  • Ensure high availabilities for hosted services and applications.
  • Manage and monitor all SaaS systems and Cloud-based infrastructure. 
  • Responsible for server operations and plan maintenances.
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time of any tasks.

 

The must haves:

  • Solid PowerShell / Shell / Bash scripting skills.
  • Solid monitoring knowledge on various monitoring tools (DataDog, CloudWatch etc);
  • (Additional Must-have for JIRA / Wiki specialist)

  • At least 3 yrs application support experience for JIRA and Confluence

  • Experience with workflow/server automation.

  • Experience in REST APIs, SSO ( SAML 2.0, oAuth), and LDAP.
  • Savvy ITIL knowledge. At least 3 yrs of IT / tech operations experience.
  • At least 3 yrs of administration experience in Windows / Linux / MacOS families on Cloud (AWS or Azure) and networking.
  • Excellent soft skills - able to handle pressure in a fast-paced environment. Open-minded, creative and innovative.

Nice to haves:

  • Software developer background in areas - Python, JavaScript, or Node.js.
  • Knowledge in server configuration management systems - Chef / Puppet / Ansible
  • Database knowledge (DynamoDB, MySQL, Presto)