Get to know our Team: 

Grabber Technology Services (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers).  We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalised IT experiences.  We are looking for individuals with similar customer-centric and innovative values to join our growing team.​Get to know the Role:

The IT Voice Engineer will:

  • Provide 2nd level server and application support

  • Help tune performance and ensure high availability of current infrastructure

  • Setup and installation of Linux Server

  • Troubleshoot hardware and peripheral problems

  • Understand technical issues and develop procedures and checklists for future references.

  • Troubleshoot networking issues which affect voice quality

  • Involve in new and existing projects​

The must haves:

  • Min Diploma in IT/Computer Science

  • 3 to 5 years of relevant experience in IT/System Administration Support

  • Experience with Linux Servers 

  • Familiarity with the fundamentals of Linux Scripting languages such Shell and Python Scripts 

  • Ability to build and monitor services on production servers

  • Experiences in AWS Server and Management Tools 

  • Basic understanding of traditional PBX and Asterisk

  • Basic knowledge of SQL Language and familiar with MySQL

  • Experience setting up and maintaining OpenVPN

  • Experience in Call Centre environment is a plus

  • Understand SIP (Session Initiate Protocol)
  • Basic IP routing and switching experience (CCNA or CCENT certification will be an advantage but is not strictly required)

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